Fix: Photoshop 2021 could not complete your request because of a program error. This error is often caused by the generator plugin or the settings of Photoshop along with the file extension of the image files. The error message appears when you are trying to open a PSD file. If you encounter this error and you do not know how to handle it, this article from theartcult.net is for you.
What causes the error?
- Photoshop Preferences: This caused due to the preferences of your Photoshop. This happens when the error message appears on every image file you try to open.
- Image File Extension: This can be easily identified when the error message pops up on an individual image file. In such a case, changing the extension of the image file from .psd to .jpeg or .png often fixes the issue. Otherwise, the image file is corrupt.
- Locked Library Folder: This can be easily rectified by unlocking the Library folder.
- Generator Plugin: In some cases, the generator plugin found in the Preferences window can also cause the said error message. Turning it off can often resolve the issue.
How to fix it?
Step 1:
- Press Ctrl + K and select Performance
- Next in the Graphics Processor Settings section, turn off use graphics processor.
Step 2:
- Just open it up for normal use.
TO USE THE GRAPHIC CARD
- Update windows to the latest possible then reboot
- Open up photoshop, turn on the graphics card and see if it works.
