Fix USB DEVICE_DESCRIPTOR_FAILURE Windows 11. In this post, we will explain possible solutions to fix the Unknown USB Device (Device Descriptor Request Failed) error. USB Device Descriptor contains information about USB devices. This information helps Windows identify connected USB devices. When the USB Device Descriptor malfunctions or is damaged, Windows cannot identify the connected USB devices. In this scenario, the following error message is displayed on the screen:
Unknown USB Device (Device Descriptor Request Failed)
Quick solutions – Fix USB DEVICE_DESCRIPTOR_FAILURE Windows 11
When you encounter this error on your system, here are some quick fixes that you should do:
Disconnect your USB device from the USB port and reconnect it.
Plug your USB device into another USB port of your computer.
Restart your computer.
If you have another computer, plug your USB device into its USB port. This will tell you if your USB device is working properly.
Some users also complain that their USB device works fine when they connect it to any USB 2.0 port but when they connect it to USB 3.0 port, it gives error again. This is not a big deal as some USB devices suffer from USB 3.0 port failure due to timing and signal issues. In this case, our recommendation is to continue using the USB device by connecting it to a USB 2.0 port.
Why USB Device Descriptor Request Fail?
You may get this error on your system due to one or more of the following reasons:
The USB driver is corrupted or outdated.
The USB device that you connected to the computer has malfunctioned.
Windows could not find the description of the USB device.
Your system’s USB port is damaged or may have bad sectors.
Fix USB DEVICE_DESCRIPTOR_FAILURE Windows 11
For most users, updating the USB Driver works like a charm to fix this annoying stop code. In case you are still struggling with the vicious cycle of Failed Device Descriptor Request Problem. Try the following:
| The Best Way (2020) | {Resolved}: USB Device Error: Device_Descriptor_Failure |
|---|---|
| METHOD 1- Plug the power back in | In case the problem is caused by the Power Supply, we recommend that you reinstall the power supply. |
| METHOD 2- Run the debugger | Running Hardware & Device Troubleshooter can be a helpful fix to get rid of this Windows 10 stop code. Apply the steps mentioned below to execute the device troubleshooter. |
| METHOD 3- Disable USB selective suspend | Disabling USB Selective Hanging has helped fix the USB device error that plagues many Windows users. So follow the steps below to fix the problem! |
| METHOD 4- Turn off Fast Startup | While the fast boot feature is dedicated to make your PC boot faster, many users have reported that it is responsible for preventing external USB devices from being recognized by the PC. So, temporarily disable it and see if it fixes the Device Descriptor Request Problem. |
METHOD 1- Plug the power back in
Follow the instructions carefully:
STEP 1- Unplug from your device.
STEP 2- Plug the power back in and restart your PC.
Now connect the USB device in the USB Port and see if it fixes the USB Device_descriptor_failure problem in Windows 10!
METHOD 2- Run the troubleshooter
Follow the instructions carefully:
STEP 1- Navigate to the Windows 10 search box and find the Troubleshoot setting.
STEP 2- Select the first result that appears at the top of the screen.
STEP 3- From the next window click on the View All option to expand the categories correctly.
Now, look for the Hardware and Devices menu. Follow the on-screen instructions to finish the troubleshooting process. Connect a USB device in the USB Port and see if it fixes the stop code: Device_descriptor_failure problem in Windows 10!
METHOD 3- Disable USB selective suspend
Follow the instructions carefully:
STEP 1- Go to Control Panel and navigate to Power Options.
STEP 2- Navigate to Edit Plan settings and click Change advanced power settings.
STEP 3- Go to USB Settings > Double click to expand the category to find the USB selective suspend setting > Double click again and change both settings to Disabled.
Click the OK button, then the Apply button, to make the changes.
METHOD 4- Turn off Fast Startup
Follow the instructions carefully:
STEP 1- Launch the Run window. You can press the Windows + R key combination to open the Run window that pops up. Type Control Panel and press the OK button!
STEP 2- From the next window, navigate to the System and Security module.
STEP 3- Now go to the Power options.
STEP 4- Next is Select the function of the power buttons from the left panel.
STEP 5 Now click Change settings that are currently unavailable.
STEP 6- Find the Shutdown setting and uncheck the Turn on fast startup (recommended) feature. Click the Save Changes button and restart your computer successfully.
Leave the feature temporarily disabled and see if you still see the Device_Descriptor_Request_Failed stop code on Windows 10. You can enable quick launch of the feature the same way!
Video Tutorial: Fix USB DEVICE_DESCRIPTOR_FAILURE Windows 10 64-bit
Watch this quick video tutorial and learn how to fix this annoying Windows 10 problem.
METHOD 5- Uninstall Windows Update
If the “Unknown USB device descriptor request failed” error is caused after a recent Windows update, we recommend that you uninstall the Windows update from Settings.
FAQs
How to troubleshoot USB device drivers?
Driver issues occur on Windows computers when device drivers are misbehaving or corrupted. When the device driver malfunctions, the device cannot communicate with the operating system. In most cases, driver problems can be fixed by updating the device driver or reinstalling it.
Should I disable the USB Selective Suspend setting?
As described earlier in this article, the Selective Suspend setting allows Windows to suspend an inactive USB device for a specific time by reducing power to the USB port to which it is connected. . It does not affect other USB ports.
In general, it is not recommended because after disabling this setting, all USB ports start to consume an equal amount of power, resulting in rapid battery drain. But sometimes, the Selective Suspend setting causes some errors. In such a case, you can disable it.
