Fix Ubisoft Connect not working on Windows 11

Fix Ubisoft Connect not working on Windows 11. This guide has different workarounds you can try if the Ubisoft Connect app is not working on Windows 11/10. Ubisoft Connect is an ecosystem for Ubisoft games and helps different players connect, regardless of device. This platform is mainly used to play and update Ubisoft games. However, like any other app, it also has its own glitches and downtime. Here is a list of all effective solutions that you can try if the Ubisoft Connect app is not working on your Windows PC.

Method 1: Turn off unnecessary programs

Unnecessary programs often take up too much space on your device, which will cause Ubisoft Connect not working problem on Windows 11. To solve this problem, closing those programs is a solution. Basic but effective method.

Step 1: Right click on the Start icon and select Task Manager;

Step 2: Under Process right-click the unnecessary program and click End Task;

Method 2: Update device drivers

Outdated or missing device drivers will result in the inability to run a certain program. In this case, we need to update our device driver to the latest version to fix the issue of Ubisoft Connect not working on Windows 11.

We can update the driver through Device Manager in Windows 11 by following steps:

Step 1: Search for Device Manager in the search box;

Step 2: Click it to open the settings interface;

Step 3: Locate the device and right click on it;

Step 4: There will be an option – Update driver. Click it.

Now you just need to wait for the process to complete and the problem of Ubisoft Connect not working will be fixed.

Method 3: Confirm proxy settings are correct

Sometimes, the wrong proxy settings will cause the program to not work. You can follow the steps below to check the proxy settings:

Step 1: Press Win + R to launch command prompt and type inetcpl.cpl;

Step 2: Switch to the Connections tab and navigate to the LAN settings;

Step 3: Uncheck the previous box: Use a proxy server for your LAN;

Step 4: Relaunch Ubisoft Connect and check if the problem is resolved.

Method 4: Clear DNS and renew your IP

Please follow the detailed steps in case of wrong installation.

Step 1: Open CMD prompt as Administrator;

Step 2: Type the command ipconfig /flushdns and press Enter;

Step 3: Then enter ipconfig /renew and press Enter;

Step 4: Check if the problem of Ubisoft Connect not working has been fixed.

Method 5: Turn off IPV6

Although more and more programs support IPV6, it will sometimes cause the program to not work on Windows. Disabling IPV6 is the solution to fix such kind of problem.

Step 1: Right-click the Network icon in the right corner of your taskbar;

Step 2: Select Advanced network settings;

Step 3: Select Install another network adapter;

Step 4: Right-click Ethernet and uncheck the box before Internet Protocol Version 6 in the Network tab;

So far, the issue of Ubisoft Connect not working may have been fixed. If not, you should try reinstalling the software and restarting Windows 11.

FAQ