If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Try one of these methods in this article to resolve the problem.

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If you continue to see this error, you might be able to search for help from other people who use Windows at the Microsoft Community website.

Error codes this applies to:

• WindowsUpdate_80073712

• 0x80073712

Please follow the instructions below. SFCFix Script

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.

1. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip – do not rename it.
2. Save any open documents and close all open windows.
3. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
4. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
5. SFCFix will now process the script.
6. Upon completion, a file should be created on your Desktop: SFCFix.txt.
7. Attach this file into your next post for me to check please.

Firstly, let’s see if the old update can be removed manually.
Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:4540670
4. Let me know if it says it was successful or if there are any errors – most likely it will say the update is not installed.

If the not installed message occurs please proceed to gather the registry data:
FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4540670 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop as a file named SearchReg.txt.

To fix

Open up an elevated command prompt and type the following commands in order, hitting enter after each line.

a. net stop trustedinstaller

b. cd %windir%\winsxs

c. takeown /f pending.xml /a

d. cacls pending.xml /e /g everyone:f

e. del pending.xml

That should fix it, if not, run the System Update Readiness tool to automatically scan and fix issues with the windows update folder.

Windows Update error 0x80073712

If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Try one of these methods to resolve the problem.

If you continue to see this error, you might be able to search for help from other people who use Windows at the Microsoft Community website.

Error codes this applies to:

• WindowsUpdate_80073712

• 0x80073712