Fix Adobe creative cloud is needed to resolve this problem Mac & Window

Fix Adobe creative cloud is needed to resolve this problem Mac & Window. Find a resolution to an “Adobe Creative Cloud, needed to resolve this problem, is missing or damaged” error that may occur when installing the Creative Cloud desktop app. When installing the Creative Cloud desktop app, you receive the following error:

Fix Adobe creative cloud is needed to resolve this problem Mac & Window

To fix the error “Adobe Creative Cloud, needed to resolve the problem, is missing or damaged”. We proceed to fix the error by one of the following ways. After using the method, we nne6 restart the machine to proceed to check if the problem has been fixed.

Method 1: Re-edit the Creative Cloud application for computers

Click Repair on the error message to fix the problem.

Method 2: Proceed to uninstall the Creative Cloud application, and reinstall it

For Windows:

1. Download the ZIP file, no uninstaller for Windows here.
2. Extract Creative Cloud Uninstaller.zip.
3. Run the Creative Cloud Uninstaller.exe file
4. The message appears, select Uninstall .
5. Select Close to finish the uninstallation process.
6. Download and reinstall Creative Cloud.

For Mac:

1. Download the ZIP file, no uninstaller for Mac here.
2. Mount Creative Cloud Uninstaller.zip to a DMG file.
3. Select Open .
4. The message appears, select Uninstall .
5. Select Close to finish the uninstallation process.
6. Download and reinstall Creative Cloud.

Method 3: Use Adobe CC Cleaner Tool to uninstall the current version of Creative Cloud

1. Proceed to download Adobe Creative Cloud Cleaner Tool for Windows.

2. Run AdobeCreativeCloudClenerTool.exe file as admin.

3. Do some actions below:

Select language: press E to select the language as English. Then Enter.

Review end-user agreements: press Y to accept. Then Enter.

At CC Cleaner Tool, choose option #3: Creative Cloud 2017, 2015, 2014, Creative Cloud & CS6 Products. Then Enter.

Press Y, then Enter to confirm we want to uninstall.

When it says “Adobe Creative Cloud Cleanrer Tool completed successfully” press Enter.

4. Proceed to rename the OOBE item to OOBE.old

Windows:

\Program Files (x86)\Common Files\Adobe\OOBE

\Users\\AppData\Local\Adobe\OOBE

Mac:

/Library/Application Support/Adobe/OOBE

5. Download and reinstall Creative Cloud

Method 4: Reinstall Creative Cloud using an administrator account

Create a new local account for the user and log in with the same account. Then download and reinstall Creative Cloud.