LG ims keeps stopping how to fix. If you are using a default messaging application, chances are that you have encountered the error “Unfortunately, the IMS service has stopped”. And if you are looking for a fix to resolve the ‘IMS service has stopped’ error, then you have come to the right place.
One notable interesting thing about Samsung phones is that it doesn’t just run on Android. LG, Samsung phones have their own user interface that sits on top of the Android operating system to run default apps like Messaging, Browser, Settings, Clock, Calculator, etc.
This uses IMS (IP Multimedia Subsystem) which is basically the core network technology that supports VoIP, Push-To-Talk, Push-To-View and other multimedia services. There can be many reasons why the IMS service is down, and the good news is that it also has many fixes.
So without further explanation, let’s dive into the causes of the ‘IMS service has stopped’ error.
What causes the ‘IMS service has stopped’ error?
The error ‘IMS service has stopped’ is quite common among LG, Samsung users. But what exactly is the reason behind this error? Let’s find out together.
Outdated application
The most common reason for IMS service failure is using an outdated application. So if you’re using an outdated app, consider updating it to the latest version.
Outdated Android Version
Another possibility is that the Android version or the manufacturer’s UI is having a bug that is only fixed in an update. So, if you are using an outdated operating system or system user interface, you may encounter this error.
Cache is corrupted
Cache temporarily stores all application data for fast data loading. Over time, the cache gets corrupted, which continues to cause problems with default Android apps like Messaging. This results in an IMS service failure.
Messaging configuration
However, another reason for IMS service failure can be configuration files embedded by the network provider via messaging applications. These configuration settings can affect the default messaging application, which also causes the ‘IMS service has stopped’ error.
Third-party messaging apps
If you’re using a third-party messaging app like Google Messages, the default messaging app may be glitching when running through it. When you use a third-party application, you are essentially disabling the default application and not giving it permission to work properly, which results in IMS service failure.
Now that we know the common causes of the ‘IMS service has stopped’ error, let’s dive into the solutions to fix it.
How to fix the ‘IMS service has stopped’ error
Method 1: Check for app updates
Usually, IMS service failure occurs due to outdated messaging application. To fix the error, follow the steps below.
Step 1:
About you Android phone, open Google Play Store
Step 2:
Tap your Google account profile picture in the top right corner
Step 3:
Select Manage Apps and Devices
Step 4:
Now tap on Available Updates
Step 5:
In the list of available updates, find the default messaging app and tap Update if it’s available
Check if the problem persists after updating the app.
Method 2: Check for Software updates
Bugs in the Android operating system or manufacturer’s user interface can cause IMS errors. In such cases, updating the Android version on your phone is the way to go. Here’s how to do it.
Step 1:
Open Settings on your Android phone
Step 2:
Scroll to the bottom and tap About phone
Step 3:
Tap Software update then tap Check for updates
Step 4:
If an update is available, select Download now
Step 5:
Once the update is complete, confirm the installation by tapping ‘Yes’
Wait for the installation to complete and check if the error is resolved.
Method 3: Clear cache
Corrupted cache sometimes causes problems with default Android apps, especially messaging apps. But there is a way to clear the cache on your Android phone. Please follow the steps below carefully as a small mistake on your part can damage your phone.
Note: Bricking a device means the device is as useful as a brick, it won’t turn on and if it does, won’t work properly.
Step 1:
Press and hold the power button and turn off your Android
Step 2:
Now hold the Home button and the Volume UP button simultaneously, then press and hold the Power key
Step 3:
Release the Power key when the manufacturer logo appears
Step 4:
Release all keys when the Android logo appears on the screen
The screen will show ‘Installing system updates’ for a while until you see Android recovery options.
Step 5:
Using the volume down key, navigate to the ‘Wipe cache partition’ option in the recovery options
Step 6:
When Wipe cache partition is highlighted, press the Power key to confirm and wait until the device wipes the cache partition
Step 7:
In the next window, navigate down to the option Reboot system now using the volume down key
Step 8:
Confirm reboot with power key
Once the phone is on, launch the default messaging app and check if the IMS error is resolved.
Method 4: Change the message configuration
Your network provider’s configuration settings may be interfering with the default messaging app, thus preventing it from working as intended.
Disabling network settings might just do the trick for you. Follow the steps below to change messaging profiles for different service providers.
Step 1:
Open the default messaging app on your Android phone
Step 2:
Tap the menu icon in the top right corner
Step 3:
Select Backup & Sync
Step 4:
Now tap on the ‘Disable Sync’ option
Step 5:
Reboot the device and launch the app again
If the problem persists, check if sync is automatically enabled. If yes, skip the restart and launch the app after disabling sync. Chances are the IMS error will be resolved.
Method 5: Try safe mode
Safe mode is another simple yet effective solution to fix the ‘IMS service has stopped’ error. Why does this method work? Well, Safe Mode disables all third-party Android apps and only allows default apps to run. It prevents other apps from interfering with the default messaging app and fixes the IMS error problem. Here’s how to launch safe mode.
Step 1:
Press and hold the Power key and turn off the phone
Step 2:
Now, turn on the phone and wait until the manufacturer logo appears
Step 3:
Press and hold the Volume Down button when the manufacturer logo is displayed
Step 4:
Find Safe Mode in the bottom left corner of the screen after launching safe mode and relaunch the app
This will basically solve your problem. If the above solutions don’t work for you, try this last resort.
Method 6: Try another messaging app
If all the above methods fail to resolve the IMS service error on your Android phone, you may want to consider a third party app to get rid of the IMS service error once and for all.
Google Messages is one of the most notable third-party messaging apps for Android phones. It uses Rich Communication Services (RCS) technology instead of regular SMS messaging.
Frequently asked questions
What is IMS service on Android phones?
IMS or IP Multimedia Service is basically a core networking technology that enables to provide VoIP, Push-To-Talk, Push-To-View and other multimedia services over an IP network.
How to check IMS service status?
To check IMS service status on Android, dial *#*#4636#*#*. From the menu, select the IMS service status.
How to disable VoLTE on Android?
To disable VoLTE on Android, go to the Settings app and go to SIM card and mobile network. Select the SIM card for which you want to disable VoLTE and disable the switch to Use VoLTE.
Conclusion – LG ims keeps stopping how to fix
The ‘Unfortunately, IMS service has stopped’ error is really unfortunate but the good news is it has a workaround. There can be many reasons for the error such as system UI interference with Android version, corrupted cache, outdated apps and software, and message configuration settings.
Luckily, there is a fix for each one. Updating the messaging app and Android version, launching safe mode, changing messaging configuration settings, and clearing cache are some of the quick fixes you can try. These should solve the IMS error problem but if not these you can try a third party messaging app.
Theartcult hopes we have brought some value to your use of Android. Were you able to successfully resolve the ‘IMS service has stopped’ error on your Android device? Let us know in the comments below.