Fix Could not use the move tool because of a program error

Fix Could not use the move tool because of a program error. Question: “Suddenly while I was using photoshop the layers stuck and didn’t move anymore. I tried to open other files – same problem. I shut down the photoshop and open again and it still doesn’t work. Please help me!!!!” When using Photoshop, you may encounter the error “Could not use the move because of a program error”. In the following article, TheArtCult will show you 2 ways to fix this error.

Fix Could not use the move tool because of a program error
Fix Could not use the move tool because of a program error

I. Causes of Could not complete your request because of a program error

“Photoshop could not complete your request because of a program error” is an error that occurs when you are trying to open a file in Photoshop.

There are a number of causes for the “Your request could not be completed due to a program error” message, and most of them are easy fixes. This problem can arise from the application not being customized properly or the incompatibility from the computer’s hardware and software. Sometimes a file extension with an error format also results in the above error.

You can follow the next troubleshooting ideas in this article to troubleshoot Photoshop programs. For the best troubleshooting experience, do method one first. If that doesn’t work, you can try other techniques in sequential order. By the end of the article, you should have solved this annoying Photoshop error.

II. Fix Could not complete your request because of a program error

Disconnecting the use of discrete graphics card

1. Quick Guide

Open the Preferences panel > Go to the Performance tab , uncheck Use Graphics Processor and click OK > Restart Photoshop > Done.

2. Detailed instructions

Step 1: Start Photoshop, find Edit in the upper menu bar, scroll to Preference and select General. Or to make it faster, you can press Ctrl + K . 

Press Ctrl + K to open Preferences
Press Ctrl + K to open Preferences

Step 2: At the Performance tab, uncheck the box Use Graphics Processor to stop the application from using the graphics card. Click Ok to save the settings.

Uncheck Use Graphics Processor at the Performance tab
Uncheck Use Graphics Processor at the Performance tab

Step 3: Close the software with Alt + F4 and then turn it back on for the changes to be applied.

Restart Photoshop
Restart Photoshop

Fix by turning off Generator

1. Quick Guide

Open Preferences panel > Go to Plugins tab , uncheck Enable Generator and click OK > Restart Photoshop > Done.

2. Detailed instructions

Step 1: Start Photoshop, find Edit in the upper menu bar, scroll to Preference and select  General. You can act quickly with the key combination Ctrl + K

Open General follow the steps in the picture
Open General follow the steps in the picture

Step 2: Go to the Plugins tab and uncheck the Enable Generator box to disable the Generator. Click OK to save the settings. 

Uncheck the Enable Generator box in the Plugins tab
Uncheck the Enable Generator box in the Plugins tab

Step 3: Press Alt + F4 to turn off Photoshop. Then you open the app again to activate the customization.

Turn off and reopen Photoshop
Turn off and reopen Photoshop

III. Fix Could not use the move tool because of a program error

it’s been a text layer. To fix, select the text tool, click in the text to activate the edit bounding box. Then click enter (no changes) and select the move tool and it should now be able to be moved.

It’s like it becomes locked, so by editing it, it seems to unlock it.

Video on “Fix Could not use the move tool because of a program error”

 

Hopefully the article can help you fix the “Could not complete your request because of a program error” error when using Photoshop. Don’t forget to leave a comment and share if you find the article useful!

 

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